Since our shop imports from overseas, we do not accept cancellations after an order has been completed, except for initial defects. Please be careful not to order the wrong size. For details on returns, please see our refund policy.

If you have any inquiries, please contact us via chat.
* You can make inquiries by tapping the icon at the bottom right of the screen.

We are unable to provide support or inquiries via email or telephone.

Thank you for your understanding in advance.

We will respond to your inquiries within 3 business days, excluding Saturdays, Sundays, and holidays.

Business hours: 10:00am - 5:00pm (except weekends and holidays)

Regarding inquiries after purchase, the director cannot answer due to concerns about customer privacy.

Please refrain from contacting directors personally via DMs on various SNS accounts.

You can contact us by tapping the icon at the bottom right of the screen.
In the enquiry, you can make the following enquiries:

• Confirm/change your order
• Check the estimated arrival date of the product
• Product questions/inquiries

*We only accept inquiries via chat. Please note that we cannot reply to inquiries via email, phone, or SMS.

Items with "Ready to ship" in the product name will be shipped within 2 days of payment confirmation.

*Delivery time for items not marked as [Ready to ship] : Items are usually shipped within 10 to 21 business days (excluding Saturdays, Sundays, and holidays) after payment is completed.
*If the delivery address is Hokkaido, Okinawa, or a remote island, there may be delays.